You will find in this page:

• General deposit rules and general deposit information
• How to deposit online using your credit card
• How to increase your credit card deposit limits
• How to get your deposit through if you have online difficulties
• How to deposit using a cash transfer
• Information about how to speed up document verification
• Click here if you’re ready to process a deposit now

General deposit rules and general deposit information

Did you know that SuperBook offers the highest credit card acceptance rate in the industry? Funding your account will be quick and easy. There are NO FEES on any deposits. Our accepted credit cards are Visa and Master Card and the minimum deposit online is $20.00. Our clearing house (E.F.S) will automatically add up to 10% to your first deposit with SuperBook.

Our rules state that all bonuses and corresponding deposits must be wagered 2 times before the bonus can be withdrawn. The maximum deposit is $1,000.00 a day and $6,000.00 a month. You can deposit a maximum of 5 times during a 24 hour period. You can deposit in excess of the limits by depositing with your credit card over the telephone up to $12,000.00 within a calendar month.

All sign up and reload bonuses are capped at $500.00

Always make sure your address and credit card information is up to date with your credit card institution before making a deposit. Our clearing house processor confirms the personal card holder information according to the credit card company’s records and not according to our customer data base. Therefore, if the credit card holder information is different from the customer’s profile our Account Management & Research department will take care of solving the mismatch by requesting the necessary documents to verify the correct credit card information and updating your betting account profile.

If you are having difficulties making your deposit, give us a call anytime at 1-800-996-5833 (numbers outside North America Click Here) and we’ll be more than glad to assist you.

When your credit card transaction is successful, the descriptor that will appear on your credit card statement will be displayed. Please take a moment to write it down. There might be a difference between the transaction date and the posting date on your credit card statement. If you do not recognize a transaction on your credit card statement or have a question about any transaction on your account, please feel free to contact us, we will be more than happy to help you.

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How to deposit online using your credit card

If your credit card is a Visa or Master Card you can easily fund your betting account within seconds. Follow these steps to make your credit card deposit:

• Log into the Cashier Center page
• Choose the ‘Purchase’ button.
• Click on the ‘Credit Card’ method and follow the instructions of the system to have your credit card deposit completed.

If you are ready to make your deposit, click here to login to our Cashier Center.

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How to increase your credit card deposit limits

• The maximum deposit is $1,000 per day and there is a maximum of $6,000 per month online.
• The minimum deposit is $20.
• We can increase your monthly account limit to $12,000 if you fill out this form and return it to us.
• To ensure the fast and efficient processing of your request, please call us at 800-632-6088 after returning the form to confirm its receipt. Your request will be processed within 60 minutes providing the documentation is correct and legible.

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How to get your deposit through if you have online difficulties

If your credit card deposit was not accepted by the credit card processor immediately, you may attempt a total of three times. If it still doesn't go through, please call: 1-800-996-5833 and a member of our Customer Experience Team will help you. You can also click here to chat with any of our team.

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How to deposit using a cash transfer

You can now make a local cash transfer to fund your account. To use this deposit method, please click here to access our Live Chat and get full instructions on this funding option. Our staff is available 24/7 to help you with your transactions.

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Information about how to speed up document verification

Before making a deposit and to avoid unnecessary delays in processing your payouts make sure your address is correct and that it matches bank records. In the case we were not able to verify your account information you may be required to submit additional documentation for account verification. Follow this list of suggestions to speed any verification process when documents are required:

• Customer Id number, username and password: For easier identification of the documents in your profile always include your customer ID or username and password at the top of all the pages you fax to us.


• Address change: Include a note with your new address


• Government ID: Your name and date of birth should be clearly seen on the document. Enlarge copies 150% and lighten them up by 75%.


• Copies of credit cards: Your full name, credit card number, and expiration date need to be clearly seen on the document. Enlarge the copies 150% and lighten them up by 75%


• Checking account statement issued by the bank: Your full name, billing address, bank account number, and a transaction made to SuperBook needs to be clearly seen on the document. Enlarge the copies 150% and lighten them up by 75%.


• Credit Card statement: Your full name, billing address, and credit card number needs to be clearly seen on the document. Enlarge the copies 150% and lighten them up by 75%.


• E-mailed documents: They can be sent in a JPG or PDF format to: documents@gamingsupport.net. You can also use our "secure form" to upload your scanned documents to us.

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