Position: IT Manager
Location: Las Vegas, NV / Department: IT
Job type: fulltime
GENERAL SUMMARY OF DUTIES:
Establishes, plans, and administers the overall policies and goals for the information technology department. Analyzes the needs of different departments and determines ways to meet business objectives by modifying existing or developing new information processing systems. Manages the research and selection of IT equipment, applications, and supplies.
ROLE AND RESPONSIBILITIES: (Includes but is not limited to the following)
- Oversee the entire IT department, including infrastructure and applications
- Help to prioritize short and long term objectives
- Maintain existing programs, seeing that necessary updates are made
- Oversee maintenance of hardware
- Stay up to date on security risks and ensure corporate security
- Report progress and challenges to senior management
- See that all reported issues are resolved quickly and efficiently
- Monitor system performance and ensure availability and reliability
- Establish and maintain security protocols and policies
- Develop and implement IT initiatives, projects, and solutions
- Manage IT budget and resources
- Liaise with vendors, suppliers, and other external parties
- Stay up to date with the latest technologies and IT trends
- Ensure compliance with applicable laws and regulations
- Train and mentor team members
- Manage and coordinate IT staff
Requirements:
PERFORMANCE REQUIREMENTS: (Knowledge, skills and abilities)
- Must be 21 years of age or older
- Must be able to pass any licensing requirements as mandated by gaming regulators
- Fluent in English with strong oral and written communication skills
- Knowledge of relevant IT systems
- Demonstrated skills managing IT policies, procedures, and processes
- Knowledge of Office 365, Intune, and Auto-Pilot
- Ability to work in an environment which is highly regulated and requires precision work
TYPICAL PHYSICAL / MENTAL DEMANDS:
- This role requires sitting for extended times and viewing computer monitors
- Occasional lifting of computer equipment up to 50 pounds
- Mental demands require attention to detail, problem solving, troubleshooting, planning, and following up on multiple priorities
TYPICAL WORKING CONDITION:
- Hybrid home/office work based in Las Vegas, NV
- Some travel within the U.S. may be required from time to time
EXPERIENCE REQUIREMENTS:
- At least 5 years of relevant experience showing progressive advancement in IT knowledge and managerial capabilities
- Thorough knowledge of networks and cloud computing
- Significant experience managing Azure, MS Office 365, and virtual networks
- Experience with system installation, configuration and analysis
- Solid working knowledge of current security protocols and threats
- Strong understanding of APIs, mobile, and web technology management
- Leadership and organizational skills
- Ability to manage multiple projects
- Ability to effectively communicate with subordinates, peers, upper management, vendors/partners
- Strong critical-thinking and problem-solving abilities
EDUCATION REQUIREMENTS:
- Bachelor's degree in computer science, information technology, or related field
- Foundational certifications around desktop and networking systems
DESIRABLES:
- Experience in the casino gambling industry, particularly with online sportsbooks
- Experience working in highly regulated industries
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